Mirella has such a passion for her job and envelops you with that love. What impressed me was her facility for putting the pieces of this puzzle together, and opening the doors for me to have an outstanding life experience. She acted as guide, translator, interpreter – oh what fun we had – me and my fractured Italian, and my cousins with little knowledge of English. That didn’t stop us from story telling, laughing, revelling in the experience, and truly feeling like ‘family’. And Mirella was an integral part of it all.